Effective Date: 1st April 2025

Last Updated: 1st April 2025

Jurisdiction: Mumbai, Maharashtra, India

Address: 205, Falcon Court, Hari Om Nagar, Mulund East, Mumbai 400 081, State: Maharashtra, India.

Email: info [at] study-hospitality.com

Phone: +91-986.915.2047

Website: https://study-hospitality.com/

1. Introduction

Welcome to study-hospitality.com, the global website operated by Grad-Dreams Education Consulting Pvt. Ltd., a registered company based in Mumbai, India. We are committed to respecting and protecting your privacy.
This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our website, services, and communications. By using our platform, you agree to the terms of this policy and give your explicit consent for the processing of your data as described herein.

Whether you’re a student from India, Nepal, UAE, or anywhere across the globe, this policy has been crafted keeping you in mind—transparent, ethical, and secure.

2. Who We Are

Grad-Dreams Education Consulting Pvt. Ltd.
Corporate Office: 205, Falcon Court, Hari Om Nagar, Mulund East, Mumbai 400 081, State: Maharashtra, India.
Website: https://study-hospitality.com/
Email: info [at] gdx.in
Phone: +91-986.915.2047

We are a global education consulting company with over 22 years of experience helping students and professionals pursue their study abroad dreams. We recruit for top-ranked universities and institutions across the USA, UK, Canada, Europe, Australia, and more.

3. What Data We Collect

We may collect the following categories of personal data:

a. Basic Identification Details
– Full name
– Date of birth
– Gender
– Country of citizenship
– Passport information (only when necessary for applications)

b. Contact Details
– Email address
– Phone number
– Postal address

c. Educational Information
– Current academic status
– Transcripts and certificates
– Test scores (IELTS, TOEFL, GRE, SAT, etc.)

d. Application & Visa Support Info
– University preferences
– Statement of Purpose (SOP), Resume/CV, LORs
– Visa-related documentation

e. Website & Analytics Data
– IP address
– Device and browser type
– Cookies (see section below)
– Location data (only with your consent)

4. How We Use Your Data

We use your personal data to:
– Provide counseling and career guidance
– Assist with university applications and documentation
– Offer student visa support
– Share relevant information about universities and programs
– Process payments for services (where applicable)
– Improve our website performance and user experience

Your data will never be sold or used for unsolicited marketing without your consent.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:
– Understand user behavior on our site
– Enhance navigation and performance
– Personalize content and offers

You can choose to disable cookies via your browser settings, but this may limit your experience on our site.

6. Data Sharing and Disclosure

We only share your information when it’s absolutely necessary, such as:
– With partner universities/institutions for application processing
– With third-party service providers (e.g., payment gateways, document processors)
– With legal authorities if required under Indian law or international obligations

All partners we work with are either bound by contract or ethical obligations to protect your data.

7. Data Security

We use industry-standard security protocols to keep your data safe:
– SSL encryption on all data transfers
– Limited access to sensitive information
– Periodic security audits

Despite best efforts, no digital platform is 100% secure. We encourage users to also take precautionary measures like using strong passwords and avoiding public Wi-Fi when accessing sensitive services.

8. Your Rights (Applicable Globally)

Depending on your location and applicable law, you may have the right to:
– Access the personal data we hold about you
– Correct or update inaccurate data
– Request deletion of your data (subject to legal limitations)
– Withdraw your consent at any time
– Lodge a complaint with a data protection authority

We aim to respond to all such requests within 30 business days.

9. For Users from the EU, UK & Other Regions with GDPR-like Laws

If you’re accessing https://study-hospitality.com/ from the European Union, United Kingdom, or any jurisdiction with equivalent data privacy laws (such as Canada or certain U.S. states), we assure you that:
– Your data will be processed lawfully, transparently, and for legitimate purposes
– Data transfers are conducted under standard contractual clauses or equivalent safeguards

You can request a copy of our Data Processing Agreement (DPA) by writing to us at info [at] gdx.in.

10. Retention of Information

We retain your information for as long as:
– You are using our services
– It’s required for legal or operational reasons
– It’s necessary for follow-up services (e.g., alumni support, immigration assistance)

When no longer needed, your data is deleted or anonymized, however we may retain the basic information for legal purposes, if necessary.

11. Third-Party Links

Our website may contain links to third-party websites such as university pages, payment portals, and external content. We are not responsible for their privacy practices. We encourage you to read their privacy policies before submitting any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. When we do, we will update the “Last Updated” date at the top. Significant changes will be notified via email or on the website.

13. Contact Us

If you have questions, suggestions, or concerns regarding this Privacy Policy, feel free to contact:

Grad-Dreams Education Consulting Pvt. Ltd.
Email: info [at] gdx.in
Phone: +91-986.915.2047
Jurisdiction: Mumbai, Maharashtra, India

Note: This document is aligned with the Information Technology Act, 2000 (India) and best practices from the proposed Indian Data Protection Bill, while remaining mindful of global data privacy standards (like GDPR, PIPEDA, and others).